Renault
Renault hybrid and electric car service and repairs
We work on electric Renaults, from the Zoe and Kangoo to the Megane E-Tech, and on the E-Tech hybrids in the Clio, Captur and Arkana. Renault’s hybrid system differs from Toyota’s and needs a different approach to diagnosis.
Why take your Renault to a specialist
Electrified Renault cars aren’t repaired like a petrol car. Without the right equipment and high-voltage experience, the diagnosis stays half done.
- 01
Zoe: check whether the battery is leased
Many Zoes were sold with the battery leased from Renault rather than bought. While the lease is active, Renault repairs or replaces the battery if it fails or loses a lot of capacity. Before any repair, it is worth finding out your battery’s status.
- 02
E-Tech: a gearbox without a clutch
E-Tech hybrids use a clutchless gearbox derived from Formula 1 and two electric motors. The car always pulls away on electric power. Diagnosis starts from this design, not from an ordinary automatic gearbox.
- 03
Diagnostics across the whole electrified system
We read the codes from every control unit involved and measure the battery, inverter and charging. We separate a weak module from a flat 12 V battery, a connector or a software fault.
We test first, then suggest
What we do on Renault hybrids and EVs
We handle the systems we see most often on electrified cars, from the high-voltage battery to charging, brakes and maintenance.
Many Renault owners come to us after the range dropped, after a dashboard message or after a quote for a new battery. We test first and tell you what we confirmed.
- High-voltage battery diagnostics
- Testing every module and the battery’s condition
- The charging system, where relevant
- The 12 V battery and the DC-DC converter
- Regenerative and friction braking
- Battery and inverter cooling
- Maintenance: filters, fluids, tyres
- Software, where we have access for the make
Renault models we see often
Every model has its weak points. Here is what we know about the most common ones:
Electric
Renault Zoe
We test the battery’s condition and charging. If the battery is leased, we tell you when it is worth going to Renault.
E-Tech hybrid
Clio, Captur și Arkana E-Tech
We check the battery, the two electric motors and the clutchless gearbox when jerks or faults appear.
Electric
Megane E-Tech Electric
A newer electric car with plenty of software. We check the battery, charging and the 12 V battery.
Electric van
Kangoo Z.E. și E-Tech
Used hard, often in fleets. We test the battery and tell you how much real range it has left.
When to bring your Renault in
It makes sense when range drops, charging fails, a warning message appears or another garage lacks the equipment for the electrified side.
Warning light or reduced power
The system is protecting itself. We check the battery, inverter and signals before any expensive part.
Less and less electric range
Battery wear, a weak module or a cooling problem reduces range. The test shows the cause.
Charging from the socket fails
The cause can be the cable, the port, the on-board charger or the station. We separate them by testing, not by replacing parts in turn.
The 12 V battery keeps going flat
Electrified cars charge the 12 V battery from the main battery, through the DC-DC converter. If it keeps going flat, we check the converter, not just the battery.
Frequently asked questions about Renault hybrids and EVs
Do you work on Renault hybrids and electric cars?+
Yes, on the common electrified Renault models. When you book, we confirm from the VIN what we can do on your car.
Can you check the battery’s condition?+
Yes. We test the battery before any replacement quote and tell you what we found and what options you have.
Is it cheaper than a dealer?+
Often, yes, because we repair only what is faulty rather than replacing whole assemblies. If the car is still under the manufacturer’s warranty or has an open recall, we tell you to go to a dealer first, where the fix is free.
How long does it take?+
It varies from case to case: it depends on the model, the fault and the parts. We give you an estimate after talking through the symptoms or after the diagnosis.
Find out what is wrong with your Renault
Book a check. We tell you the cause and whether the next step is the battery, the charging or maintenance.