Audi
Audi hybrid and electric car service and repairs
We work on electrified Audis: the TFSI e plug-in hybrids and the A3 Sportback e-tron, as well as the e-tron and Q4 e-tron electric cars. Many share their technology with Volkswagen models, which helps with diagnostics and parts.
Why take your Audi to a specialist
Electrified Audi cars aren’t repaired like a petrol car. Without the right equipment and high-voltage experience, the diagnosis stays half done.
- 01
e-tron: moisture in the battery, fixed by recall
In 2019, the first Audi e-tron was recalled because moisture could get into the battery through the charging socket wiring, with a risk of short circuit. The fix was an inspection and better sealing. We check whether your car has had it.
- 02
Technology shared with Volkswagen
The A3 Sportback e-tron uses the same plug-in system as the Golf GTE, and the Q4 e-tron is built on the same platform as the VW ID.4. We know their weak points and check them from the start.
- 03
Diagnostics across the whole electrified system
We read the codes from every control unit involved and measure the battery, inverter and charging. We separate a weak module from a flat 12 V battery, a connector or a software fault.
We test first, then suggest
What we do on Audi hybrids and EVs
We handle the systems we see most often on electrified cars, from the high-voltage battery to charging, brakes and maintenance.
Many Audi owners come to us after the range dropped, after a dashboard message or after a quote for a new battery. We test first and tell you what we confirmed.
- High-voltage battery diagnostics
- Testing every module and the battery’s condition
- The charging system, where relevant
- The 12 V battery and the DC-DC converter
- Regenerative and friction braking
- Battery and inverter cooling
- Maintenance: filters, fluids, tyres
- Software, where we have access for the make
Audi models we see often
Every model has its weak points. Here is what we know about the most common ones:
Electric
Audi e-tron și e-tron Sportback
We check the battery sealing recall, the battery’s condition and charging.
Electric
Q4 e-tron
The same platform as the VW ID.4. We check the software updates, the 12 V battery and charging.
Plug-in hybrid
A3 Sportback e-tron
The same system as the Golf GTE. We test the battery and check charging from the socket.
Plug-in hybrid
Q5, A6 și A7 TFSI e
Newer plug-in hybrids with a larger battery. We check the battery, charging and the brakes, which work less because of energy recovery.
When to bring your Audi in
It makes sense when range drops, charging fails, a warning message appears or another garage lacks the equipment for the electrified side.
Warning light or reduced power
The system is protecting itself. We check the battery, inverter and signals before any expensive part.
Less and less electric range
Battery wear, a weak module or a cooling problem reduces range. The test shows the cause.
Charging from the socket fails
The cause can be the cable, the port, the on-board charger or the station. We separate them by testing, not by replacing parts in turn.
The 12 V battery keeps going flat
Electrified cars charge the 12 V battery from the main battery, through the DC-DC converter. If it keeps going flat, we check the converter, not just the battery.
Frequently asked questions about Audi hybrids and EVs
Do you work on Audi hybrids and electric cars?+
Yes, on the common electrified Audi models. When you book, we confirm from the VIN what we can do on your car.
Can you check the battery’s condition?+
Yes. We test the battery before any replacement quote and tell you what we found and what options you have.
Is it cheaper than a dealer?+
Often, yes, because we repair only what is faulty rather than replacing whole assemblies. If the car is still under the manufacturer’s warranty or has an open recall, we tell you to go to a dealer first, where the fix is free.
How long does it take?+
It varies from case to case: it depends on the model, the fault and the parts. We give you an estimate after talking through the symptoms or after the diagnosis.
Find out what is wrong with your Audi
Book a check. We tell you the cause and whether the next step is the battery, the charging or maintenance.