Ford
Ford hybrid and electric car service and repairs
Ford’s electrified range includes full hybrids, plug-in hybrids, 48 V mild hybrids and fully electric models. Each uses a different system, so we check exactly what your car has, including recalls.
Why take your Ford to a specialist
Electrified Ford cars aren’t repaired like a petrol car. Without the right equipment and high-voltage experience, the diagnosis stays half done.
- 01
The Kuga PHEV had two battery recalls
In 2020, Ford replaced Kuga PHEV batteries because of an overheating risk, and in 2025 a new recall followed for a cell manufacturing defect. We check whether your car has had both.
- 02
The Mach-E and its battery contactors
In 2022, the Mustang Mach-E was recalled because the battery’s main contactors could overheat and suddenly cut drive power. The fix was a software update.
- 03
Diagnostics across the whole electrified system
We read the codes from every control unit involved and measure the battery, inverter and charging. We separate a weak module from a flat 12 V battery, a connector or a software fault.
We test first, then suggest
What we do on Ford hybrids and EVs
We handle the systems we see most often on electrified cars, from the high-voltage battery to charging, brakes and maintenance.
Many Ford owners come to us after the range dropped, after a dashboard message or after a quote for a new battery. We test first and tell you what we confirmed.
- High-voltage battery diagnostics
- Testing every module and the battery’s condition
- The charging system, where relevant
- The 12 V battery and the DC-DC converter
- Regenerative and friction braking
- Battery and inverter cooling
- Maintenance: filters, fluids, tyres
- Software, where we have access for the make
Ford models we see often
Every model has its weak points. Here is what we know about the most common ones:
Plug-in hybrid
Kuga PHEV
We check the battery recalls, the battery’s condition and charging from the socket.
Electric
Mustang Mach-E
We check the updates for the battery contactors, the charging and the 12 V battery.
Hybrid
Mondeo Hybrid
A full hybrid with a high-voltage battery and hybrid transmission. We test the battery and check its cooling.
48 V mild hybrid
Puma și Kuga EcoBoost Hybrid
A belt-driven starter-generator and a small 48 V battery assist the petrol engine. We check them when faults appear or start-stop stops working.
When to bring your Ford in
It makes sense when range drops, charging fails, a warning message appears or another garage lacks the equipment for the electrified side.
Warning light or reduced power
The system is protecting itself. We check the battery, inverter and signals before any expensive part.
Less and less electric range
Battery wear, a weak module or a cooling problem reduces range. The test shows the cause.
Charging from the socket fails
The cause can be the cable, the port, the on-board charger or the station. We separate them by testing, not by replacing parts in turn.
The 12 V battery keeps going flat
Electrified cars charge the 12 V battery from the main battery, through the DC-DC converter. If it keeps going flat, we check the converter, not just the battery.
Frequently asked questions about Ford hybrids and EVs
Do you work on Ford hybrids and electric cars?+
Yes, on the common electrified Ford models. When you book, we confirm from the VIN what we can do on your car.
Can you check the battery’s condition?+
Yes. We test the battery before any replacement quote and tell you what we found and what options you have.
Is it cheaper than a dealer?+
Often, yes, because we repair only what is faulty rather than replacing whole assemblies. If the car is still under the manufacturer’s warranty or has an open recall, we tell you to go to a dealer first, where the fix is free.
How long does it take?+
It varies from case to case: it depends on the model, the fault and the parts. We give you an estimate after talking through the symptoms or after the diagnosis.
Find out what is wrong with your Ford
Book a check. We tell you the cause and whether the next step is the battery, the charging or maintenance.